Free 24-Hour Trial

A trial is the only honest way to answer two questions: does the channel list cover what you actually watch, and does your connection handle it without buffering? Both answers depend on your device and your line, not on a description page.

What the trial includes

• 24 hours of full access — the same channel list as a paid plan, with nothing held back.
• One connection, on the device you name when you request it.
• The same player options as a paid plan, so the setup you test is the setup you keep.

How to request it

1. Open the contact page and choose the trial request option.
2. Send the device model you want to test on — for example “Fire TV Stick 4K”, “Samsung TU7000”, “iPhone 14”.
3. Reply to our email with the app you installed, so we can send the right credentials format.

The trial login arrives by email, usually within a few hours depending on the time of day. Requests sent overnight are processed the next morning.

What to test during the trial

Do not simply open the first channel and stop. A trial is most useful when it is a checklist:

• Your must-have channels. Find each one in the list and start it. If a specific regional or sports channel matters, test it first — that is the deciding factor.
• A full programme. Watch at least 20 continuous minutes on the device you will really use, at the time of day you will really watch. Peak-hour buffering is a network issue, not a playlist issue, and it will not appear at 11 a.m.
• Zapping speed. Change channels 10–15 times in a row. A healthy setup switches in one to three seconds.
• The programme guide. Check that the EPG shows the correct programme names for your time zone. A wrong time zone is a setting you can fix, and we will tell you where.
• Two-device behaviour if you plan the 3-month or 6-month plan: start a stream on a second device and confirm the first one keeps playing.

Limits and fair use

Trials are limited to one per household. Asking for a second trial with a different email on the same connection does not help: the credentials are tied to the device and the requesting address. If your first trial was cut short by a device problem we caused, contact support and we will reissue it.

Trials do not include catch-up history longer than what the broadcaster exposes, and they do not include extra connections.

After the trial

The trial does not convert into a paid plan automatically and no payment details are stored. When it ends the login simply stops working. If you want to continue, choose a plan on the pricing page and you will receive new credentials, usually within minutes.

If the trial showed a problem you could not solve — an app that would not install, a TV that is not on the supported list — send the details to support before paying. In most cases there is a workaround, and it is cheaper for everyone to find it before a purchase.

Common trial questions

Do you need my card for the trial?

No. The trial is requested by email and does not require payment details, which is also why it never auto-renews.

Can I test on a smart TV without installing anything?

Some smart TVs have a compatible app in their store; others need the player installed from a USB stick or the TV’s own app catalogue. The setup guide covers both cases, and support will tell you which applies to your model before you request the trial.

Will the trial work on a slow connection?

“Slow” is not a single number. Below roughly 15 Mbps, HD channels will struggle on any provider. Test on the connection you will actually use: a trial that works at a friend’s house tells you nothing about your own line.